e2bet Terms and Conditions

e2bet is an online entertainment platform offering sports betting, casino games, live casino, and a range of other games. These terms and conditions ("Terms") form the agreement between e2bet and its users ("Member" or "you").

By accessing the e2bet website, app, or any of its services, you are considered to have automatically accepted these Terms. If you do not agree with these Terms, you are asked to refrain from using the platform.

These Terms serve as the primary agreement and must be read together with e2bet's other policies — such as the Privacy Policy and Responsible Gaming Guidelines. In the event of any conflict, these Terms will take precedence.

2.1 Minimum Age

To open an account and take part in any casino or betting activity on e2bet, a user must be at least 21 years old. No person under the age of 21 may use this platform. e2bet may request the necessary documents to verify age at any time.

2.2 Other Eligibility Requirements

• All information provided when creating an account must be truthful and accurate.
• A person may operate only one account. If multiple accounts belonging to the same person are found, they will be closed and funds may be forfeited.
• Professional players, referees, or anyone directly involved with a match may not take part in betting.
• Users from countries or regions where online gambling is prohibited by law may not use this platform.

3.1 Registration Process

To open an account on e2bet, you must provide accurate personal information in the designated form. Registration is completed by entering a username, password, and mobile number, then verifying via OTP. Once registered, you can log in to the site using the e2bet Login page.

3.2 Account Security

It is your responsibility to keep your account login details completely confidential. If you suspect unauthorised access, notify our support team immediately. Sharing account details with any third party is strictly prohibited.

3.3 Identity Verification (KYC)

e2bet may request a copy of your national ID or passport at any time, particularly before large withdrawals. Some features may be restricted until verification is complete. Any attempt to bypass the verification process by providing false information will result in permanent account closure.

3.4 Account Closure

You may request to close your own account at any time through customer support. e2bet also reserves the right to suspend or terminate any account without prior notice in cases of rule violations.

4.1 Deposit Methods and Limits

Four mobile banking methods are available for depositing funds on e2bet: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳200. For any deposit-related issues, contact us directly via 24/7 live chat.

4.2 Withdrawal Methods and Limits

The same methods — bKash, Nagad, Rocket, and Upay — can be used to withdraw winnings. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes.

4.3 Source of Funds

You confirm that the funds you deposit are entirely legitimate and are your own money. Deposits using someone else's account or third-party funds are not permitted. e2bet reserves the right to verify suspicious transactions.

4.4 Transaction Verification

e2bet may verify an account before processing a withdrawal request. Funds earned from a bonus may not be withdrawn until the bonus wagering requirements have been fully met.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 will add a ৳2,000 bonus, bringing the total balance to ৳3,000 — the wagering requirement on this bonus is ৳2,000 × 10 = ৳20,000. The bonus amount may not be withdrawn before the wagering requirement is completed.

5.2 Weekly and Other Bonuses

e2bet offers a weekly e2bet reload reward every week — 30% of the deposit up to a maximum of ৳5,000, with 15x wagering. There is also the e2bet Friday special, offering 50% up to a maximum of ৳8,000, with 18x wagering. A minimum deposit of ৳200 is required to claim a bonus.

5.3 General Rules for Using Bonuses

• More than one bonus may not be used at the same time.
• Bonuses are only usable on the e2bet platform — they cannot be cashed out by any other means.
• Any attempt to collect bonuses through multiple accounts from the same IP address or device will result in all associated accounts being closed.
• e2bet reserves the right to cancel any bonus if misuse is suspected.
• The duration and conditions of promotions may change at any time.

5.4 VIP Program

Based on regular play, members can advance through five VIP tiers: Bronze, Silver, Gold, Platinum, and Diamond. At higher tiers, weekly cashback of up to 1.0% is available, which is a portion of the net loss for the week. The cashback amount depends on the remaining amount after total winnings are deducted from total losses for that week.

6.1 General Betting Rules

e2bet offers various forms of entertainment including sports betting, cricket betting, casino games, and live casino. Specific betting rules apply to each section. e2bet has the final right to accept or reject any bet.

6.2 Match Cancellation or Suspension

If a match or event is cancelled or ends before the scheduled time, bets placed on that match will be handled at e2bet's discretion. Unsettled bets are generally cancelled and the original stake is returned.

6.3 Technical Errors

Results arising from software or network errors will be considered void. e2bet is not liable for compensation in such situations. However, you are advised to contact customer support if you experience any inconvenience.

6.4 Misconduct and Fraud

If any user is found placing bets using bots, exploiting software errors, colluding, or using any other dishonest method, their account will be closed immediately and all funds may be forfeited.

e2bet believes that gambling is a form of entertainment — not a source of income or a solution to financial problems. We encourage our members to play in a healthy and controlled manner. For more details, please read our Responsible Gaming page.

• Never bet beyond your budget.
• Do not place bet after bet trying to recover losses.
• If you feel you have a problem with gambling, use the option to temporarily suspend your account.
• Never bet with money set aside for family responsibilities or essential living expenses.

e2bet can arrange self-exclusion, deposit limit settings, or temporary account suspension at a member's request. Contact us via 24/7 live chat or email for assistance with this.

Members' personal information on e2bet is stored with the highest level of security. All data transmission is protected using SSL encryption technology. For full details on how your information is collected, stored, and used, please read our Privacy Policy.

• e2bet never stores your password or complete payment details.
• Personal information is not sold or transferred to third parties, except where required by law.
• Full details on cookie use are provided in the Privacy Policy.

All content used on the e2bet website and app — logos, designs, graphics, code, and text — is protected by the intellectual property rights of e2bet or its respective suppliers. No part of this material may be reproduced, distributed, or used commercially without the prior written permission of e2bet.

The intellectual property rights for game content belong to the respective game developers or studios — such as Pragmatic Play, PG Soft, JILI, Evolution, and others. e2bet serves those games on the platform solely as an authorised user of their services.

10.1 Service Interruption

e2bet is not liable for financial losses if the service is temporarily unavailable due to maintenance, server issues, or any other reason. We make every effort to keep the service running without interruption, but this cannot be fully guaranteed.

10.2 Responsibility for Betting Decisions

e2bet is not responsible for any betting decisions. Members place bets at their own judgement and will. Statistics or information shown on the platform are for reference only — they are not betting advice.

10.3 Third-Party Services

Third-party services are used for payment processing. e2bet is not directly liable for errors or delays in those services.

Any of the following activities are strictly prohibited and may result in account termination:

• Placing bets using automated software, bots, or scripts.
• Using multiple accounts to claim bonus benefits.
• Taking unfair advantage of system bugs or errors.
• Using the platform for money laundering or processing illegal funds.
• Attempting to gain unauthorised access to another member's account.
• Threatening or harassing e2bet staff or the support team.
• Any attempt to manipulate game or betting outcomes.

In the event of a rule violation, e2bet will conduct an investigation and may notify the relevant authorities if necessary.

12.1 Changes to the Terms

e2bet reserves the right to change, amend, or update these Terms at any time. For significant changes, members will be notified as early as reasonably possible — via email notification or a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

12.2 Contact Methods

If you have any questions about these Terms, please contact the e2bet customer support team. Support is available 24 hours a day, seven days a week. For general questions, you may also visit our Frequently Asked Questions page.

• Live chat: click the support icon directly on the platform
• Email: [email protected]
• Support is available in both Bengali and English

12.3 Language and Interpretation

These terms and conditions have been prepared in Bengali. In the event of any dispute over any part of the terms and conditions, the Bengali version shall be considered final.